The challenge here is about stepping up and being the rational one in a sea of confusion and emotion. It’s about not getting derailed by keeping your eyes on the goal.
Bob Taibbi, L.C.S.W., author
3 common conversation derailers:
1. Arguing over facts
2. Arguing over whose reality is right
3. Confusing means and ends
Tips to getting back on track:
Set a clear, concrete goal for the conversation
Stay on the road
Expect some push-back
Keep moving forward